General provisions

1.1. These rules define the types and scope of services provided electronically through the website vatvocate.com and related subpages located under this domain and related – and functioning on external websites – including sales platforms and webinars, as well as the principles of providing these services, termination of agreements on provision of services electronically and the principles of the complaint procedure.

1.2. The Customer undertaking activities aimed at using electronic services provided by the Service Provider undertakes to comply with the provisions of the Regulations.

Definitions

2.1. Regulations – these Regulations

2.2. Provider – Dzień Dobry Podatki Sp. z o.o. operating at business address: al. 1 Maja 31/33/5; 90-739 Łódź, Poland, VAT UE: PL7272855788, REGON: 521032152, e-mail address: info@vatvocate.com.

2.3. Customer – a natural person, a legal person or an organizational unit without legal personality, using an Electronic Service.

2.4. Electronic Service – a service provided by the Service Provider to the Customer electronically via the Site.

2.5. Site – the website of vatvocate.com and pages associated with it – and functioning on external websites – including sales platforms and webinars

Type of electronic services provided

3.1. The Service Provider provides the following services via the Site: VAT CJEU cases research tool, newsletters, additional content, free and paid trainings, webinars and online courses, free and paid publications – including in particular eBooks and audiobooks.

3.2. The aforementioned services are provided under the terms of the Regulations.

Terms of service

General terms

4.1. The use of the services specified in item 3.1. is free of charge, unless a fee is clearly stated on the product page (in particular this applies to VAT CJEU cases research tool, webinars, online courses, eBooks and audiobooks).

4.2. The prices of the products are gross prices – they do include VAT (if applicable).

4.3. Payment for Electronic Services, for which a fee is provided, shall be made via credit cards unless the check-out page enables other payment methods.

4.4. Access to paid services shall take place immediately upon receipt of payment by the Service Provider by transferring access data to the Electronic Product via email – no later than within 24 hours of receipt of payment (except for pre-sales – where access occurs after the content is made available by the Service Provider – within the period specified in the pre-sales offer).

4.5. The Customer has the right to withdraw from the agreement for provision of Electronic Services without giving reasons within 14 days from the receipt of access to the electronic product. In order to exercise the right of withdrawal, it is necessary to send a statement of withdrawal to the e-mail address: info@vatvocate.com. For pre-sale offers, the period for withdrawal will begin on the day following the date of release (access) of the product.

4.6. The electronic services provided by the Service Provider are for informational and educational purposes only and do not constitute part of the tax and legal advisory service. Making a decision on the choice of a particular method of tax settlements, performing restructuring actions or other legal or factual actions, transactions or arrangements should be supported by analysis and recommendations of an entity authorized to provide tax advisory services on the basis of presented documents in the individual case of a given taxpayer. The Service Provider shall not be liable for damages resulting from reliance on the information contained in products, communications, messages, publications and recordings transmitted or made available within the provision of Electronic Services – even if they proved to be incorrect or were not supported by administrative or judicial decisions.

4.7. If the Service Recipients are provided with the service of participation in a closed discussion group, it is agreed that comments of the Service Provider on legal issues submitted by the Service Recipients may be of a general and abstract nature only and shall not constitute tax or legal advice. Individual legal and tax advice may be ordered by the Client separately, on terms agreed with the Service Provider.

CJEU VAT cases research tool

4.8. Before purchasing a subscription, the customer is entitled to a free 30-day trial period during which the user has the access to all of the features. In order to use the trial period, the customer has to register on the Site with his or her email address.

4.9. After the 30-day trial period, access to the resources of the Site is available upon purchase of paid access.

4.10. Access to resources of the Site is available through monthly subscription or 3-month access (at a reduced, promotional price).

4.11. Our search engine currently allows you to access and search a limited number CJEU decisions on VAT matters, although we are currently working on extending our database.

Complaints procedure

5.1. Complaints regarding the services provided by the Service Provider may be submitted to the following e-mail address: info@vatvocate.com.

5.2. Complaints are resolved immediately, no later than within 14 days from the date of filing a complaint.

5.3. The complaint will be resolved in the form of an email sent to the email address provided in the complaint submission.

Personal data protection

Customers’ personal data are processed under the terms of the privacy policy of the Site.

Final provisions

7.1. Agreements for the provision of Electronic Services concluded through the Site shall be governed by Polish law.

7.2. Any disputes concerning Electronic Services will be subject to the jurisdiction of the Polish courts.