Vatvocate Club - Terms and Conditions

Effective date: 23 June 2026

1. General provisions

1.1. These Terms and Conditions („Terms”) govern the paid subscription service „VATvocate Club” (the „Club”), including its Founding Membership offer, provided electronically by the Operator via the website vatvocate.com and the community platform indicated by the Operator.

1.2. The Operator is Dzień Dobry Podatki Sp. z o.o., Al. 1 Maja 31/33 lok. 5, 90-739 Łódź, Poland, VAT ID (NIP): PL7272855788, KRS: 0000948700, e-mail: info@vatvocate.com (the „Operator”).

1.3. By placing an order for Club membership, you („Member”) accept these Terms.

2. Definitions

2.1. Club – the subscription service comprising the services listed in Section 3.

2.2. Founding Window – the period from 23 June 2026 to 30 June 2026 (23:59 CET), during which Founding Membership may be purchased. The Operator may extend the Founding Window once, by no more than 7 days, announcing the extension on the website.

2.3. Founding Member – a Member who purchased membership during the Founding Window.

2.4. Threshold – a minimum of 50 active, paid Founding Memberships at the close of the Founding Window (orders cancelled or withdrawn before the close do not count).

2.5. Launch Date – the date on which the Club formally starts, communicated by e-mail no later than 7 days after the close of the Founding Window, provided the Threshold is met.

2.6. AI Assistant – the artificial-intelligence tool made available within the Club as described in Section 9.

2.7. Platform – the third-party community platform (currently Circle) through which the Club is delivered.

2.8. Consumer – a natural person acting for purposes outside their trade or profession, including, where applicable law so provides, a sole trader entering into a contract not of a professional character.

3. Scope of the Club

3.1. The Club includes: (a) access to a private online community for VAT professionals; (b) access to the AI Assistant (early-access version, Section 9); (c) live online sessions, held at least once per calendar quarter, recorded and made available to Members; (d) a library of short written materials („VAT Briefs”); (e) for Founding Members – the privileges described in Section 5.

3.2. The Club is an environment for knowledge exchange between professionals and for educational content. It is addressed to persons professionally involved in VAT.

3.3. The Operator continuously develops the Club; the form, frequency and scope of individual elements may evolve, provided the essential scope described in 3.1 is maintained.

4. Founding Membership – Window, Threshold, Launch

4.1. Founding Membership is available only during the Founding Window, exclusively as an annual (12-month) subscription.

4.2. Access to the community and the AI Assistant begins promptly after payment is received, before the Launch Date.

4.3. Threshold condition. If the Threshold is not met at the close of the Founding Window, the Club will not launch: all contracts concluded during the Founding Window are dissolved, access ends, and the Operator refunds all payments in full, automatically, using the original payment method, within 14 days of the close of the Founding Window.

4.4. If the Threshold is met, the Operator announces the Launch Date by e-mail.

5. Founding Member privileges

5.1. Founding price lock. The Founding Member’s annual fee remains unchanged for as long as the Founding Member maintains continuous membership, subject only to 5.2. Continuity is preserved if a lapsed or failed renewal is cured within 14 days.

5.2. Indexation clause. If the cumulative HICP inflation index for the euro area, measured from the Founding Member’s first purchase date, exceeds 10%, the Operator may increase the fee by no more than that cumulative index, no more than once in any 12-month period, upon at least 60 days’ notice. The Member may cancel membership with effect before the increase applies. The Operator declares its intention to use this right only where genuinely necessary.

5.3. Roadmap vote. At least once per year, the Operator will conduct a vote among Founding Members on development priorities of the Club and its tools, in particular the AI Assistant. The Operator will take the results into account in good faith and will communicate the resulting decisions to Founding Members.

5.4. CJEU search engine. If the Operator launches a CJEU case-law search engine within the VATvocate ecosystem, Founding Members with continuous membership will receive access to it at no additional charge for as long as their membership continues. These Terms do not oblige the Operator to develop or launch such a tool, nor do they set its launch date.

6. Term, renewal, cancellation

6.1. Membership is concluded for a fixed term of 12 months from the Launch Date (for purchases made during the Founding Window) or from the date access is granted (for later purchases).

6.2. Membership may be renewed for successive 12-month terms at the price applicable to the Member (for Founding Members: the locked price, subject to 5.2). By purchasing, the Member authorises the Operator to charge the saved payment method for each renewal at that price. The Operator will send a renewal reminder, at least 14 days before each renewal.

6.3. The Member may cancel at any time with effect at the end of the current term, via the Platform settings or by e-mail. No partial refunds are due for the remainder of a term, except as provided in Sections 8 and 13 or under mandatory law.

6.4. Membership is personal and non-transferable. One membership entitles one named person to access. Sharing login credentials is prohibited.

7. Prices, payment, invoicing

7.1. Prices are stated in euro (EUR) and are exclusive of VAT. VAT, where due, is calculated and added at checkout according to the Member’s country and status; the reverse-charge mechanism applies to business Members providing a valid EU VAT identification number.

7.2. Payments are processed via Stripe. The Member consents to receiving invoices, corrective invoices and duplicates electronically, to the e-mail address provided at checkout. Invoice errors are corrected by electronic corrective invoice.

7.3. The price covers access to the Club’s services and content; it is not remuneration for the transfer of any copyright.

8. Withdrawal and money-back guarantee

8.1. Statutory withdrawal (Consumers). A Consumer may withdraw from the contract without giving reasons within 14 days of its conclusion by sending a statement to info@vatvocate.com. The Consumer acknowledges that, at their request, performance of the service begins immediately upon payment, before the end of the withdrawal period; in the event of withdrawal, the Consumer may be charged a proportionate amount for services already provided, to the extent permitted by law.

8.2. 30-day money-back guarantee (all Members). Independently of 8.1, every Member who purchased during the Founding Window may resign within 30 days of the Launch Date and receive a full refund, no questions asked. Refunds are made to the original payment method within 14 days of the request. This guarantee is contractual and does not limit statutory Consumer rights.

8.3. Refunds under Section 4.3 (Threshold not met) are automatic and require no action by the Member.

9. AI Assistant – early access, fair use, disclaimers

9.1. The AI Assistant is provided as an early-access version: it is under continuous development, and its functionalities, model, interface and knowledge coverage may change.

9.2. Fair use and limits. Use of the AI Assistant is subject to fair-use rules. The Operator may introduce or modify usage limits (including query limits) within the subscription, set so as to ensure reliable performance for all Members. Limits and their changes will be announced within the Club with reasonable advance notice, and the then-current limits will be published on the Platform.

9.3. No reliance. Outputs of the AI Assistant are generated automatically, may contain errors or omissions, and do not constitute tax or legal advice. The Member must verify outputs against original sources before relying on them in professional work. To the extent permitted by law, the Operator is not liable for the consequences of relying on AI Assistant outputs.

9.4. It is prohibited to use the AI Assistant to build competing datasets or services, to scrape or mass-export its outputs, or to attempt to circumvent usage limits or safety measures.

10. Community rules

10.1. The Club serves mutual support and the exchange of knowledge and experience between professionals. Members treat each other with respect and avoid non-constructive criticism.

10.2. Client confidentiality. When describing cases, Members must anonymise facts so that no client, counterparty or proceeding can be identified, and must not post information covered by professional secrecy or confidentiality obligations in identifiable form.

10.3. Discretion. Content posted within the Club is intended for Members only and must not be shared, quoted or published outside the Club without the author’s consent. The Operator cannot, however, technically guarantee confidentiality of Member posts and Members post at their own discretion.

10.4. Members appear under their real name and may state their affiliation; the Operator is not responsible for the accuracy of data provided by Members.

10.5. Promotion of own services, products, job offers or recruitment is allowed only in spaces designated by the Operator.

10.6. Live sessions are recorded and the recordings are made available within the Club; by participating actively (voice/video/chat), the Member consents to appearing in the recording. Questions may also be submitted anonymously where the format allows.

10.7. In the event of a breach of these rules, the Operator may remove content, suspend the Member, and – in the case of a material or repeated breach – terminate the membership with immediate effect. In such cases fees are non-refundable to the extent permitted by applicable law. Mandatory Consumer rights remain unaffected.

11. Educational nature – no tax or legal advice

11.1. All Club services and content (including community discussions, comments by the Operator’s experts, live sessions, VAT Briefs and AI Assistant outputs) are of an exclusively informational and educational nature and do not constitute tax, legal or other professional advice, nor do they create an advisor–client or attorney–client relationship.

11.2. Comments made by the Operator’s experts on issues raised by Members are general and abstract in nature. Decisions concerning a specific taxpayer’s affairs should be based on the analysis and recommendation of a person or firm authorised to provide tax or legal advice, made on the basis of the documents of the individual case.

11.3. To the extent permitted by law, the Operator is not liable for damage resulting from reliance on information provided within the Club, even if such information proves incorrect or is not upheld by administrative bodies or courts.

12. Intellectual property

12.1. All materials made available within the Club (texts, recordings, graphics, templates, tools, AI Assistant interface and content) are protected by copyright, and the rights belong to the Operator or its licensors.

12.2. Members may use the materials solely for their own purposes, including their own professional practice, without the right to reproduce, distribute, publish or make them available to third parties, and without the right to use them for commercial training or competing services.

12.3. By posting content in the Club, the Member grants the Operator a non-exclusive, royalty-free licence to host, display and make that content available within the Club for the duration of its operation.

13. Complaints

13.1. Complaints regarding Club services may be submitted to [contact@vatvocate.com] and should include: the Member’s identification and contact details, a description of the issue, the expected resolution, and the e-mail address used for the order.

13.2. Complaints are resolved without undue delay, no later than within 14 days of receipt; the resolution is sent by e-mail. If a refund is granted, it is made using the Member’s original payment method within 7 business days of the resolution.

13.3. A Consumer may use out-of-court means of complaint handling and redress available in their country of residence; in Poland this includes, among others, permanent consumer arbitration courts, mediation by the Trade Inspection, and the assistance of municipal/district consumer ombudsmen (details: www.uokik.gov.pl).

14. Liability; availability

14.1. The Operator undertakes to provide the Club with due professional care. The Club relies on third-party infrastructure (including the Platform and AI model providers); the Operator does not guarantee uninterrupted availability and may carry out maintenance works, announcing material interruptions in advance where possible.

14.2. Towards Members who are not Consumers, the Operator’s total liability under or in connection with the Club is limited to the fees paid by the Member in the 12 months preceding the event giving rise to the claim, and liability for lost profits and indirect damage is excluded. This limitation does not apply to damage caused intentionally.

14.3. Nothing in these Terms limits mandatory statutory rights of Consumers.

15. Personal data

15.1. Personal data are processed in accordance with the GDPR, as described in the Privacy Policy available at https://vatvocate.com/privacy-policy/. Provision of data is voluntary but necessary to use the Club.

16. Changes to these Terms

16.1. The Operator may amend these Terms for valid reasons (legal, organisational, technical, or related to the development of services). Members will be notified by e-mail at least 14 days before amendments take effect. A Member who does not accept the amendments may terminate membership with effect from the date the amendments enter into force, with a pro-rata refund of the unused part of the fee. Amendments do not affect the Founding price lock (Section 5.1–5.2).

17. Final provisions

17.1. These Terms and the membership contract are governed by Polish law. If the Member is a Consumer, this choice of law does not deprive them of the protection afforded by mandatory provisions of the law of their country of habitual residence.

17.2. Disputes with Members who are not Consumers are subject to the jurisdiction of the Polish court competent for the Operator’s seat. Disputes with Consumers are subject to the courts competent under applicable law.

17.3. These Terms are drawn up in English.

17.4. If any provision of these Terms is held invalid, the remaining provisions remain in force.